Privacy policy

PRIVACY POLICY

This Privacy Policy explains how dreSSShoescode ("we", "us", "our") collects, uses, and protects your personal information when you shop at our online store.

1. INFORMATION WE COLLECT  
We collect only the information necessary to process and deliver your order, provide customer support, and comply with legal requirements. This may include:  
– Full name  
– Shipping and billing address  
– Phone number  
– Email address  
– Order details (items, prices, totals)  

❗ We do not collect or store payment details such as credit card numbers or bank account information.  
All payments are securely processed by **Shopify Payments** or other approved third-party providers (such as PayPal, Revolut, or card processors).

Technical information (such as IP address, browser type, device, and cookies) may be automatically collected by Shopify for security and analytics purposes. This data helps us understand website traffic and improve your shopping experience.

2. HOW WE USE YOUR DATA  
Your personal data is used solely for:  
– Processing and fulfilling your orders  
– Arranging shipping and delivery  
– Communicating with you about orders, returns, or inquiries  
– Meeting legal and tax obligations  
– Improving our store’s performance and user experience  

3. SHARING YOUR INFORMATION  
We do not sell, rent, or trade your data to third parties for marketing purposes.  
Your information may be shared only with:  
– **Shopify**, our e-commerce platform (hosting, payment, and analytics)  
– **Shipping carriers**, for delivery of your order (e.g., Speedy, DHL, Bulgarian Posts, USPS, or other partners)  
– **Payment processors**, such as Shopify Payments, PayPal, or your chosen provider, to complete secure transactions  

4. DATA RETENTION AND SECURITY  
We store your personal data only as long as necessary to fulfill your order, meet legal obligations (e.g., accounting, tax), or resolve any disputes.  
We apply technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

5. YOUR RIGHTS  
You have full control over your personal data.  
At any time, you may request:
– Access to the data we hold about you  
– Correction or deletion of your personal information  
– Withdrawal of consent for data processing  
– To opt out of receiving marketing communication  

If you believe your data protection rights have been violated, you can file a complaint with the **Commission for Personal Data Protection (Bulgaria)** or your local data protection authority.

6. COOKIES AND ANALYTICS  
Our website uses cookies to ensure its functionality and improve your browsing experience.  
Cookies may also be used by Shopify Analytics or Google Analytics to track performance and traffic sources.  
You can disable cookies in your browser settings at any time.

7. CHANGES TO THIS POLICY  
We may update this Privacy Policy occasionally to reflect new legal requirements or improvements to our services.  
Updates will be published on this page and will take effect immediately upon posting.

8. CONTACT INFORMATION  
For any questions or requests regarding your personal data, please contact us through one of the following options:

**DRESSSHOESCODE**  
📧 Email: dressshoescode@abv.bg / shop@dressshoescode.com / dressshoescode@gmail.com  
💬 You can also message us directly via the chat bubble on our website (Shopify Inbox).